Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the BUILT WITH METTLE mobile application and related services (the “App”), operated by Big Pivot Partners Texas LLC (“we,” “us,” or “our”). By downloading, creating an account, or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Eligibility

You must be at least 13 years old to use the App. By using the App, you represent that you meet this requirement and that the information you provide is accurate and current.

2. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly of any unauthorized use. We may suspend or terminate accounts that violate these Terms.

3. The Service

Built With Mettle provides personalized training, nutrition, recovery, and reflection tools, along with an AI coach that generates guidance and recommendations based on the information you provide. Features and content may change, improve, or be discontinued over time.

4. Health & Medical Disclaimer

The App is for general wellness, fitness, and personal-growth purposes only. It does not provide medical advice, diagnosis, or treatment, and its content — including AI-generated guidance — is informational only. Always consult a qualified healthcare professional before beginning any exercise, nutrition, or wellness program, and stop and seek medical attention if you experience pain, discomfort, or any concerning symptom. You use the App and act on its guidance at your own risk.

5. Subscriptions, Billing & Renewal

The App offers an auto-renewing subscription (“Intentional Coaching”), beginning with a 14-day free trial, then the subscription price shown at the time of purchase (currently $19.99 per month or $119.99 per year), or the equivalent in your local currency. A free Foundation tier is also available. The following applies to purchases made through the applicable app store (Apple App Store or Google Play):

• Payment is charged to your Apple App Store or Google Play account upon confirmation of purchase.
• Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
• Your account is charged for renewal within 24 hours prior to the end of the current period.
• You can manage or cancel your subscription in your Apple App Store or Google Play account settings after purchase.
• Any unused portion of a free trial, if offered, is forfeited when you purchase a subscription.

Subscriptions are handled by the applicable app store; we do not receive or store your payment card details. Except where required by law, payments are non-refundable and are handled under the app store's refund policies.

6. Acceptable Use

You agree not to misuse the App, including by: reverse-engineering or interfering with the App; attempting to gain unauthorized access; uploading unlawful, harmful, or infringing content; or using the App to violate any applicable law or the rights of others.

7. Your Content

You retain ownership of the content you submit (workouts, logs, photos, reflections, and similar data). You grant us a limited license to process and store this content solely to operate and provide the App to you, as described in our Privacy Policy. You are responsible for the content you provide.

8. Intellectual Property

The App, including its name, logos, design, text, and software, is owned by Big Pivot Partners Texas LLC and protected by intellectual property laws. “Built With Intentions,” “Built With Mettle,” and related marks are trademarks of Big Pivot Partners Texas LLC. These Terms do not grant you any right to use them without our prior written permission.

9. Disclaimers

The App is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that results will meet your expectations.

10. Limitation of Liability

To the maximum extent permitted by law, Big Pivot Partners Texas LLC and its owners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss arising from your use of or inability to use the App. Our total liability for any claim relating to the App will not exceed the amount you paid us in the twelve months preceding the claim.

11. Termination

You may stop using the App and delete your account at any time (Profile → delete). We may suspend or terminate your access if you violate these Terms or if we discontinue the App. Sections that by their nature should survive termination will survive.

12. Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws rules. You agree to the exclusive jurisdiction of the state and federal courts located in Texas for any dispute not subject to arbitration or small-claims resolution.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by the “Last updated” date above. Your continued use of the App after changes take effect constitutes acceptance of the updated Terms.

14. Contact Us